Payment Policy

Effective Date: September 1, 2026

At viennacutlery.com, operated by LACONIC BEAUTY SUPPLY INC, we aim to make your shopping experience simple, secure, and convenient. This Payment Policy explains the payment methods we accept, how payments are processed, and how we handle check payments, including mailing instructions, verification, refunds, and processing times.

By placing an order on our website, you agree to this Payment Policy.

1. Accepted Payment Methods

We currently accept the following payment methods:

A. PayPal

We accept payments via PayPal. PayPal allows you to pay securely using your PayPal balance, linked bank account, debit card, or credit card.

How it works:

  1. Select PayPal at checkout.
  2. You will be redirected to PayPal to complete your payment.
  3. Once payment is approved, your order will be processed.
  4. Orders are shipped only after payment has been successfully received and verified.

Important Notes:

  • PayPal payments are usually confirmed instantly.
  • If your PayPal payment is pending, canceled, reversed, or flagged for review, your order may be placed on hold or canceled.
  • We reserve the right to request additional verification for PayPal payments if necessary.
B. Check Payment (Mail-in Check)

We accept payment by check for customers who prefer to pay by mail. Please follow the instructions below carefully to ensure your payment is processed correctly and without delay.

B1. Check Requirements
  • Checks must be made payable to: Laconic Beauty Supply Inc
  • Checks must be drawn on a U.S. bank account.
  • Personal checks, business checks, and cashier’s checks are accepted.
  • Please write your order number on the memo line of the check.
  • Do not send cash by mail.
B2. Mailing Address for Checks

Please mail your check to:

Laconic Beauty Supply Inc
70 Stage Lane
Staten Island, NY 10304
United States

B3. How to Complete a Check Payment
  1. Place your order on viennacutlery.com and select Check Payment at checkout.
  2. Write the check for the exact order total.
    • Payee: Laconic Beauty Supply Inc
    • Memo line: Your Order Number
  3. Mail the check to the address above.
  4. Wait for verification. Once we receive your check, we will deposit it and wait for it to clear.
  5. Order processing begins only after the check has cleared our bank.
B4. Check Verification and Clearing
  • We verify all checks before processing orders.
  • Checks are typically deposited within 2–3 business days after receipt.
  • Bank clearing usually takes 5–10 business days, depending on your bank.
  • Your order will be marked as Paid only after the check has fully cleared.
  • If a check does not clear, we will contact you using the phone number or email address provided with your order.
B5. Processing Time for Check Payments
  • Check receipt: 3–7 business days after you mail it (depending on postal service).
  • Deposit: Within 2–3 business days after we receive the check.
  • Bank clearing: 5–10 business days after deposit.
  • Order processing: Begins after the check clears.
  • Total estimated time: Approximately 10–20 business days from the date you mail the check.

Please note that these are estimates and may vary due to bank delays, postal delays, weekends, or holidays.

B6. Refund Handling for Check Payments

If you are entitled to a refund for an order paid by check:

  • Refunds will be issued by check to the name and address on the original order, unless otherwise agreed.
  • Refund checks are typically mailed within 7–10 business days after the refund is approved.
  • Please allow 5–10 business days for the refund check to arrive by mail.
  • We may require identity verification or additional information before issuing a refund.
  • Refunds are issued for the product amount only, unless otherwise required by law. Shipping costs are non-refundable unless the return is due to our error.
B7. Returned or Bounced Checks
  • If a check is returned unpaid by your bank, your order will be canceled or placed on hold.
  • You will be responsible for any bank fees or returned check fees charged to us.
  • We may require an alternative payment method, such as PayPal, before processing future orders.
  • Repeated returned checks may result in your account being blocked from check payments.
B8. Check Payment Limitations
  • We do not accept post-dated checks.
  • We do not accept third-party checks unless approved in advance.
  • We do not accept checks from outside the United States.
  • We reserve the right to refuse check payments at any time.
2. Payment Security

We take payment security seriously. PayPal payments are processed through PayPal’s secure system. We do not store full payment card details on our website. Please do not send sensitive payment information by email.

3. Order Processing and Payment Confirmation
  • Orders are processed only after payment has been received and verified.
  • For PayPal, this is usually immediate.
  • For checks, processing begins only after the check has cleared.
  • You will receive an order confirmation email once your order is placed.
  • You will receive a shipping confirmation email once your order has shipped.
4. Failed or Declined Payments

If a payment fails, is declined, reversed, or flagged:

  • Your order may be placed on hold or canceled.
  • We will attempt to contact you using the email address or phone number provided.
  • If we cannot reach you within 7 business days, your order may be canceled.
5. Currency

All prices on viennacutlery.com are listed in U.S. Dollars (USD). Payments must be made in USD.

6. Taxes and Fees

You are responsible for any applicable sales tax, customs duties, or import fees related to your order. These charges are not included in the product price unless stated otherwise.

7. Contact Us

If you have any questions about this Payment Policy or your payment, please contact us:

LACONIC BEAUTY SUPPLY INC
Address: 70 Stage Lane, Staten Island, NY 10304, United States
Phone: 917-731-8780
Email: lanconicservice@outlook.com
Website: viennacutlery.com

8. Policy Updates

We may update this Payment Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our website after changes are posted means you accept the updated policy.

Last Updated:September 1, 2026

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